For added convenience, we offer multiple secure payment options, including credit/debit cards, digital wallets, and direct bank transfers. Our Quick Pay feature allows you to save payment details for faster future transactions. We value your trust and aim to make every step of your journey with us as smooth as possible. If you have any questions about payments, our support team is always here to help.
- Loss or misplacement of your shoes while in our care
- Damage caused during cleaning, repair, customization, or restoration
- Compensation or service credit for any valid claims
- We take every precaution to handle your shoes with the utmost care, but our insurance policy is here to reassure you that your footwear is in safe hands.
Enrolling in our insurance coverage is simple. When booking your service, you’ll have the option to add insurance for a small additional fee. This ensures that in the unlikely event of an issue, we can quickly resolve it with a replacement, repair, or reimbursement.
- If you ever need to file a claim, our process is straightforward:
1. Contact our customer support team with details of the issue.
2. Provide any necessary information or images for review.
3. Once verified, we’ll take immediate action to resolve the matter—whether that’s a replacement, repair, or compensation.
Your trust is everything to us, and our insurance policy is just one more way we ensure your experience is worry-free.
