At Rehab My Sole, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our website, mobile app, and services.
This Privacy Policy explains what information we collect, why we collect it, and how we use it. By using our services, you agree to the terms of this policy. If you do not agree, please discontinue use of our services.
Rehab My Sole is a premium shoe care and restoration service that connects customers with expert shoe care professionals. We operate through our website and mobile app to provide cleaning, repairs, customization, and restoration services.
We collect different types of information depending on how you interact with us:
A. Information You Provide to Us
- Personal details such as name, email address, phone number, shipping address, and payment details when you place an order
- Account information, including login credentials if you create an account
- Service details related to your shoes and service preferences
- Customer support details if you contact us for assistance
B. Information Collected Automatically
- Device and usage data, including IP address, browser type, operating system, and website or app activity
- Cookies and tracking technologies to enhance your experience and gather insights into user behavior
C. Information from Third Parties
- Payment providers may share transaction details (excluding full payment credentials) to confirm successful payments
We use your information to:
- Process and fulfill orders
- Provide customer support and respond to inquiries
- Improve our website, app, and services
- Send important service updates and promotional offers (with your consent)
- Prevent fraud and ensure security
We implement security measures to safeguard your information against unauthorized access, loss, or misuse. However, no online platform is 100% secure, so we encourage you to protect your login details.
Depending on your location, you may have rights such as:
- Accessing, updating, or deleting your personal data
- Opting out of marketing emails
- Restricting or objecting to data processing
To exercise these rights, contact us at reharmysole@gmail.com.
We may update this Privacy Policy from time to time. Any significant changes will be communicated via email or on our website.
